Terms of Service & Warranty
Payments:
- All prices quoted are in Australian Dollars ($AUD) and international orders are welcome.
- GST is included in all pricing.
- Customers will be advised via email of any items that may be out of stock prior to the order payment being processed.
- Our methods of payment include:
- Credit Card
- PayPal
- Cheque
- Money Order
- Direct Bank Deposits
- EFT
- When making a payment via credit card, a CVV number will need to be quoted. The CVV is the three digits above your signature on the back of your card. Fridge Filters Australia accepts the following Credit Cards:
- Mastercard
- Visa
- New Zealand customers paying via direct deposit; please be aware this may incur additional charges depending on which bank you are with as well as the AUD to NZD conversion.
- To protect cardholders and all parties, for all first time purchases on a Credit Card a Security Check will be performed before the order can be processed.
Promotional offers:
- Promotional offers such as free gifts or discounts are valid for 30 days.
Ordered Incorrectly:
- If you are using your model number to find your filter, please be aware that some fridge models may be applicable to multiple different filters, so it is always best to confirm your replacement using your cartridge number. A reshipping fee will be applicable to exchange to the correct filter.
Out of Stock Items:
- If your order contains an out of stock item, the order will be held in the warehouse and shipped until all items become available. If you require the other items sent separately, please contact us on [email protected] on 1300 115 754 to have this arranged.
Security:
- Our site offers the industry-standard 128bit SSL (Secure Sockets Layer) encryption protection, allowing you to make purchases online with confidence.
Order Confirmation:
- Upon receiving your order, an Order Confirmation will be automatically generated by our system and emailed to you.
Warranty:
- Warranty conditions must be noted with the item when purchased. Bombora Supplies’ Warranty Conditions may vary from the original product warranty included by the manufacturer. See the product description on the website for specific product warranty details.
- All warranties extend to the end-user of the purchased product.
- All warranties do not cover recommended maintenance (or what is considered normal wear and tear) as per the product manual/user guide.
- Warranty does not cover any issues caused due to the impact of water quality.
- All Products are to be installed and maintained in accordance with the installation instructions and that the pressure and temperature do not exceed the limits stated for that item.
- Most fridge filters are recommended to be replaced every 6 months. The lifespan timeframe can be limited depending on your water quality and usage.
Privacy:
- Please see our Privacy Policy
Shipping & Returns:
- Please see our Shipping Policy
Discount Fridge Filters:
Phone: 1300 115 754
Email: [email protected]
ABN: 64152747487